for 1 server instance only
Email consulting: 2h per month
Server issue response time: < 48h
On-demand trainings: not packed
1 named contact
within normal business hours
for up to 5 running servers
Email consulting: 4h per month
Server issue response time: < 24h
On-demand trainings: 2h per month
2 named contacts
within extended business hours
privileged bundle for up to 10 running servers
Email consulting: 8h per month
Server issue response time: < 12h
On-demand trainings: 4h per month
3 named contact
within 24/7