ThingsBoard Documentation

Troubleshooting

ThingsBoard logs are stored in the following directory:

/var/log/thingsboard

You can issue the following command in order to check if there are any errors on the backend side:

cat /var/log/thingsboard/thingsboard.log | grep ERROR

Our Gitter channel is the best way to contact our engineers and share your ideas with them.

Q&A forum

Our user forum is a great place to go for community support.

The ThingsBoard team will also monitor posts tagged thingsboard. If there aren’t any existing questions that help, please ask a new one!

If your problem isn’t answered by any of the guides above, feel free to contact ThingsBoard team.